Types of Information We Collect

We collect “Non-Personal Information” and “Personal Information” and the information we collect from you depends on how you use the Services. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and preferences that are generated based on the data you submit and a number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, and email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. The following provides examples of the type of information that we collect from you and how we use that information.

• Client Information

  We collect the name, username, and contact information, of legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, services, and billing.

• Client user account information

  We collect personal information from our clients when they create an account to access and use the Services or request certain free Services from our Website. This information could include business contact information such as name, email address, IP address, geolocation, title, company information, industry, and password for our Services. We have a legitimate interest in providing account-related functionalities to our users, monitoring account log-ins, and detecting potential fraudulent logins or account misuse. Additionally, we use this information to fulfill our contract to provide you with Services.

• 21-day free trial

  We collect personal information from our clients when they request a 21-day free trial account from our website. This Personal Information includes name, IP address, geolocation, and business contact information such as email address, title, and password for your REALCODERZ account. Clients may also provide a credit card number or other billing details. We have a legitimate interest in providing account-related functionalities to our users, monitoring account log-ins, and detecting potential fraudulent logins or account misuse. Additionally, we use this information to facilitate ease of account creation if a user chooses to purchase the service during or immediately following a free trial period.

• Contact information of vendors

  Users of our Service may ask their vendors or service providers to submit company and security-related information on our platform (e.g., to complete a security questionnaire). When a user invites a vendor, we collect the name and email address of the vendor. We have a legitimate interest in contacting vendors on behalf of our clients in order to invite them to communicate with companies through our platform. Among other things, the communication allows our clients to efficiently solicit, and receive, security questionnaires, and allows vendors to efficiently solicit, and transmit security questionnaires. Additionally, we use this information to fulfill our contract to provide Services which may include soliciting, receiving, transmitting, and hosting responses to security questions.

• Account information — vendors

  We collect personal information from vendors when they create an account to access and use the Services or request certain free Services from our Website. This information could include business contact information such as name, email address, title, company information, and password for our Services. We have a legitimate interest in providing account-related functionalities to our vendor users, monitoring account log-ins, and detecting potential fraudulent logins or account misuse. Additionally, in some cases, we use this information to fulfill our contract to provide vendor-users with Services.

• Cookies and first-party tracking

  We use pixels, beacons, cookies, and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. We have a legitimate interest in making our website operate efficiently.

• Cookies and third-party tracking

  We participate in behaviour-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. To learn more about our third-party partners, please read their respective privacy policies. Google Analytics is an analytics service provided by Google LLC. (US). You may opt-out of Google Analytics for display advertising or customize Google display network ads by managing your privacy controls on Google’s website. Looker Analytics is a business intelligence tool that we use and this service is provided by Google LLC (US): We have a legitimate interest in understanding our users and providing tailored services. Non-essential/non-service provider cookies will not be deployed until opt-in consent is obtained.

• Demographic information

  We use IP information to 1). Ensure the accurate attendance management 2). Understand how user behaviour varies in different locations in order to improve our software; 3.) Depending on location, provide better support and success service. We have a legitimate interest in ensuring that our product/service is legal and providing tailored services based on the location (Country) – such as appropriate 1) support, 2) contract content, and 3) templates. IP information will not be used for behavioural purposes absent explicit consent.

• Email interconnectivity

  If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. We have a legitimate interest in understanding how you interact with our communications to you. Such data capture will only be deployed following receipt of explicit consent.

• Employment

  When you apply for a job posting or become an employee or contractor, we collect information necessary to process your application or to retain you as an employee or contractor. This may include, among other things, your Social Security Number, diversity or demographic information, including race or ethnicity, gender or gender identity, and veteran or disability status. Providing this information is required for employment. We use information about current employees to perform our contract of employment or the anticipation of a contract of employment with you. In some contexts, we are also required by law to collect information about our employees. We also have a legitimate interest in using your information to have efficient staffing and workforce operations and provide the Website, the Services, and App to our clients.

• Feedback/Support

  We collect Personal Information from you contained in any inquiry you submit to us regarding our website or Services, such as completing our online forms, calling, or emailing for the purposes of general inquiries, support requests, or to report an issue. When you communicate with us over the phone or over a video-call platform, your calls may be recorded and sent to you as a support measure. These calls may also be analyzed for training, quality control, and for sales and marketing purposes by REALCODERZ. During such calls we will notify you of the recording via either voice prompt or script. We may collect sensory information such as audio and visual image. We have a legitimate interest in receiving, and acting upon, your feedback, issues, or inquiries.

Information You Provide Us

• We collect Personal Information from you such as your role/title, first and last name, e-mail, mailing address, phone, password when you choose to subscribe to our Services/ set up an account through the Services.

• When you engage us to provide Services, our payment processor will collect all information necessary to complete the transaction, including your name, company name, credit card information, billing information, and direct deposit/ ACH information.

• If you provide us feedback or contact us via email, we may collect your name, if stated, and email address, as well as any other content included in the email, in order to send you a reply.

• When you participate in one of our surveys, we may collect additional information that you knowingly provide.

• We will maintain the information you send via email in accordance with applicable federal law.

• We will maintain the information you send via email in accordance with applicable federal law.

Information Collected via Technology

• In an effort to improve the quality of the Services, we reserve the right to track information provided to us by your browser or by our software application when you view or use the Services, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Services, the time and date of access, and other information that does not personally identify you. We track this information using Cookies.

  Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive or mobile device. Sending a Cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis.

• We may also use third-party analytics services such as Google Analytics to collect information about how you use and interact with our Services. Such third-party analytics services may use Cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which website referred you to the Website, SaaS or App.

• Some content or applications, including advertisements, on the Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third-parties may use Cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services.

  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control these third-parties’ tracking technologies or how they may be used and we are not liable for any third-party providers, acts or omissions. If you have any questions about an advertisement or other targeted content, you should contact the third-party provider directly.

Use and Processing of Personal Information

In addition to the purposes and uses described above, we use information in the following ways:

• To identify you when you visit our website or App.
• To create your account on the Website, SaaS and/or App and maintain your relationship with us (providing you with requested information and communicating with you)
• To provide our Services including to send you records of our relationship, including for purchases and other requests.
• To improve our Services and offerings including test Services and test changes in our Services and to develop new products or features.
• To conduct analytics for example to create and review data about our users and how they utilize our Services.
• To record details about transactions with our Services.
• To respond to inquiries related to support, employment opportunities, or other requests.
• To send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.
• To provide you with and collect payment for the Services and products requested
• To comply with legal obligation, including legal retention periods.
• To defend or exercise our rights in legal claims.

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you sign up for Services, we may collect your information to complete that transaction, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your Services. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

Sharing of Your Personal Information

In addition to the specific situations discussed elsewhere in this policy, we may share personal information in the following situations:

• Affiliates and acquisitions

  We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.

• Other disclosures with your consent

  We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

• Other disclosures without your consent

  We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.

• Public

  Some of our websites may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on these pages, that information may be publicly available.

• Service providers

  We share your information with service providers. Among other things service providers help us to administer our website, send e-mail communications, conduct surveys, provide technical support, detect fraud, process payments, and assist in the fulfillment of orders.

Your Choices

You may take the below actions to change or limit the collection or use of your Personal Information.

• Promotional/Marketing emails

  You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional/marketing materials to you, as well as targeted offers from third parties. You can stop receiving promotional/marketing emails by following the unsubscribe instructions in e-mails that you receive.

• Communication Preferences

  If you decline to receive promotional and/or marketing emails, we may still send you transactional and service-related messages.

• Deletion Of Your Personal Information

  Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law, or as otherwise described in this Privacy Notice. You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information by contacting us at the address below.

Contact Us –

US Office - 1818 Library St #500, Reston, VA 20190,

Tel: +1 (571) 346-7640

India Office - 815, Tower 2, Plot No 22, Assotech Business Cresterra, Sector 135, Noida, Uttar Pradesh 201305, Tel: +91 9582731946, Mail: info@skilla.ai